FAQ
FAQ
Below are answers to the most common questions about Webswing’s licensing, support, technical setup, and company policies.
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Licensing
Where can I find out more about Webswing Licensing?
For general information about Webswing licensing, please visit the Licensing Section on our webpage, or please contact us.
We have a commercial product; do we need a Webswing license?
Do we need a Webswing license during the development of the Combined product (our app + Webswing)?
Under what conditions can I get the Webswing license?
We have several applications where we want to use Webswing. How many Webswing licenses do we need?
We are technically unable to count the number of users using the Combined work - how many Webswing Units should we license?
We are a non-profit organization; we want to use the Webswing technology; do we need a commercial license?
We have our product with Webswing (Combined product) deployed on our Customer's server. Who should be the licensee, we or our Customer?
We have an on-premise deployment of the Combined work; our customers are hospitals, we have ten customers; how many Webswing Units do we need?
We have a Software as a Service (SaaS) deployment of the Combined product; how should we count the number of Webswing units?
We have more servers. Do we need a Webswing license for each server?
When can we use Webswing under the AGPL license?
We want to use Webswing without any license; is it possible?
Support
How does the Webswing support work?
What does the indefinite support mean?
What does the Webswing Long Term Support (LTS) include?
What are the advantages of pre-production support?
How does the 24/7 support work?
We might use the 24/7 support very rarely, but we still want to have an option to call into Webswing anytime; what service should we activate?
Software & Service
Where can I find all the essential information and documentation related to Webswing?
How frequently do you release major and minor versions of Webswing?
Is there a way to get a security patch for an older version of Webswing?
Is there a way to monitor the status of our Support issue?
What is the Webswing's vision for the next few years?
Where can we download Webswing?
Technicalities
I have technical questions related to Webswing; what is the best way to get the answer?
We want to migrate the Java Desktop application into React/Angular/Vue etc.; can Webswing help us here?
Is it better to use Angular or React while running the app with Webswing?
We need to test our application deployed with Webswing - what do you recommend?
We use several servers with Webswing installation - is there a Proprietary Webswing load balancer?
Can we use Webswing without the admin console?
We want to migrate from an older version of Webswing to the newest one; what do you recommend?
How are the security patches published for Webswing? Why do we need them?
Does the Webswing team have access to our source codes?
Company
Under what jurisdiction is the Webswing license?
What if the Webswing Ltd. disappears tomorrow? How will we get our source codes?
How is Webswing LTD following the GDPR?
Where are the Webswing offices located?
Do you provide any other services except for the Webswing Licenses?
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